Shipping & Payment

About SeabreezeStudio

Handmade bag & accessory shop SeabreezeStudio was launched in the UK by Yukiko Kamioka in 2005. In April 2010 Yukiko the designer & producer relocated to her home country, Saitama, Japan. All items are lovingly handmade by Yukiko Kamioka at her workshop. Produced in limited numbers some as are one-of-a-kind, with 60-70s inspired retro fabrics. seabreezestuduio’s products are carefully designed for everyday use and should last for long time.

For more information about our products please visit at:

* seabreezestudio_ handmade ---Etsy shop
* Flickr (photo stream) --- to view past projects
* Follow seabreezestudio twitter
* Facebook
* Cooboo --- Japanese handmade shopping mall
* Proorey --- Japanese handmade shopping mall

Payment method

Via PayPal (primary)
Payment is accepted by credit/debit cards in following currencies:

Bigcaetel shop: US dollar
Etsy shop: US dollar
Proorey shop : JPY

Card transactions are processed securely by PayPal. To find out more about PayPal, or set up an account please visit the PayPal website.

Shipping information
For security reasons items are sent to your PayPal address unless clear instructions before payment is made with regard to different address.

Service:

Domestic shipping (Japan):
Standard mail, courier depending on total weight

International shipping:
Standard airmail small packet from Japan post office.

Please note that there is no tracking available with the international standard airmail small packet (default shipping method). If you would prefer a shipping method with tracking, please specify this in the Order Comments section at checkout - additional charges may apply. Customer agrees that SeabreezeStudio cannot be held responsible for any lost packages that were shipped without tracking and/or insurance.

Upgrade shipping is available on request as follows:
1. Registered mail (online tracking available but contents insurance is not included): additional of $6.00 (flat rate)
2. EMS-priority (online tracking & fully insured. Recommended) :
Total shipping cost upto 300g (10oz) $12(Asia), $15 (North/south America, Australia and middle east), $19(Europe)
More than 300g(10oz) weight: please quote individually

Economy SAL shipping is also available:
If you are not in hurry or ordered large amount and save shipping cost please quote about economy SAL.
Average transit time is 14 business days plus.

Custom charging:
Note that the displayed shipping rates do not include any tariffs or taxes that may be required in the destination country. Such fees are the responsibility of the customer. Please contact your local post office or customs office prior to ordering if you have any questions about additional fees that may be imposed.

All shipping cost is calculated based on size, weight and destination. Combined shipping cost is automatically calculated for multiple purchases.

* Combined shipping cost is automatically calculated for multiple purchases for both etsy and DaWanda shop.
* Shipping cost will be changed without notice due to change of currency rate.

Delivery time
Stocked items: dispatched within 3 working days. Made to order items: You will be giving estimated shipping date when you orders placed. If you need to have your order rushed, please contact us.

Typical transit time:
Japan delivery(1 to 2 working days)
Europe destinations (4 to 7 working days)
USA & Canada (4 to 7 working days)
Rest of the world (4 to 10 working days)

Return policy

We will exchange or refund any item you are not happy with as long as the goods are returned in original condition within seven days of receipt. If you return an item please ask for proof of postage from your post office. Delivery charges and return postage will only be refunded if the item is faulty. We suggest goods are returned by registered post as we cannot refund items broken or lost during return transit.

If an item is damaged, please inform us within 7 days of delivery to arrange for a replacement of refund.

Personalised / made to order items are not returnable unless faulty.

Item availability

Sold out/out of stock items:

seabreezestudio products are all handcrafted and a lot of items are
limited quantity or one-of-a-kind. However, we can reproduce some items
as long as materials are still in stock. Please contact us for a made to order enquiry.

Product images:

Every effort has been made to ensure the products have been represented as truthfully as possible, yet with differences in computer screens and personal interpretation colour and texture may vary.

Measurements:
Because all items are handcrafted, measurements are approximate.

Custom orders
Custom orders are subject to availability. Unfortunately during busy period we cannot take custom orders. Please contact us for details.

Wholesale
contact us for wholesale terms & conditions with the following information:
1. Your shop name (online or B&M)
2. Your shop web address (if available)
3. Contact person
4. Base postal address
5. Product name

Privacy policy
We keep personal data and information confidential and will not pass them on to any third parties.
Contact
Email: info(at)seabreezestudio.com